Supply Chain & Logistics Management

What Magellan manages end to end

Five stages sit between your supplier’s floor and your warehouse. We manage all five under a single point of contact, so nothing is lost in the handover between providers.

• Origin management. We work with your supplier and their nominated party, confirm cargo readiness, check the commercial documents, and book space on a service that matches your lead time.
• Consolidation. We collect full container loads already packed. We consolidate and deconsolidate less-than-container-load cargo through a Container Freight Station, so smaller and more frequent orders still move on a regular cycle.
• Customs clearance. Our licensed Customs Brokers lodge your Import Declaration through the Integrated Cargo System and manage biosecurity requirements with the Department of Agriculture, Fisheries and Forestry (DAFF).
• Freight. Sea freight for volume and air freight for urgency, on direct or transhipment sailings, with routing chosen for the lane rather than out of habit.
• Landside delivery. We arrange wharf cartage and onward transport through subcontracted carriers, and our people follow up free time to help containers move before demurrage or detention charges begin.

Documentation is where most avoidable delays start. We aim to check the document pack before the vessel sails, not after it arrives, and our guide to international shipping documents sets out what a complete set looks like. Where a preference claim applies, such as importing from China under ChAFTA, the certificate of origin has to be right at lodgement, not corrected afterwards. The same discipline applies to textiles imported into Australia, where classification drives the duty outcome.

Magellan has held customs licensing since 2000 and is an Australian Trusted Trader, which is why customs brokerage and compliance sit within the same team that books your freight. Where you need storage and distribution behind the port, our third-party logistics partners extend the chain to your customers. We arrange these services rather than operate them, so you get the right provider for each lane instead of whatever one asset owner has available.

Our supply chain management services suit importers and exporters running recurring volume: shipping to a repeatable schedule, across several origins, needing the same standard every time. Whether your movements are mostly inbound or heading the other way, our import and export services follow the same structure. With offices in Melbourne, Sydney, Brisbane and Auckland, Adelaide and Fremantle also serviced, and 270+ global locations through our partner network, we can hold one standard across every lane you run.

Visibility and tracking

Most supply chain frustration is not caused by a delay. It is caused by finding out about the delay late, from someone else, without the paperwork to act on it.

MagTrack is our online visibility and document portal. It gives you one place to see shipment status and find the documentation attached to it. No more chasing a commercial invoice, a packing list or a bill of lading across three inboxes. Everything sits against the shipment it belongs to, which matters most when a colleague is covering for you or a customs query arrives with a deadline on it.

What that changes day to day is simple. Your finance team reconciles against the right documents, your warehouse sees what is inbound, and your account manager and your team work from the same record. You can explore MagTrack here.

Portal visibility is backed by people, not left to a screen. Free-time follow-up, exception handling, and the call you get when a vessel rolls all come from your Magellan team. If you want the wider view of why this matters, we have written separately on supply chain visibility.