Supply Chain & Logistics Management

A phrase widely used but rarely understood.

Supply Chain Management integrates critical business processes across the supply chain to create value for customers and stakeholders.

The supply chain extends far beyond the four walls of any organisation to encompass sourcing, supplier management, production, logistics, distribution, communication, transparency and IT – to name just a few. It also includes coordination and collaboration with channel partners – suppliers, intermediaries, third-party service providers, and customers.

The twin goals of any supply chain logistics strategy are to drive efficiency and add value. Supply chain strategies require a systems view to ensure all links in the chain work together efficiently to create customer value and satisfaction. Your customers’ satisfaction is the critical measure of the effectiveness of your system.