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Customs Brokerage & Compliance


Magellan’s team of customs brokers, including licensed customs brokers and customs clearance agents, are specially trained and licensed to handle all customs and quarantine requirements, making us your trusted Australian and New Zealand customs brokers. We routinely deal with importers, exporters, port authorities and governments, ensuring a smooth customs clearance process for your shipments, whether you’re importing goods from abroad or exporting to international markets. This makes them your ideal partners to get your cargo across the border and into store.


Magellan is Australian Trusted Trader accredited, recognising our secure supply chain and compliant trade practices. Our ATT status provides a range of trade facilitation benefits, helping us quickly address the complexities of the border clearance process and ensuring efficient customs clearance Australia-wide.

Our licensed customs clearance agents are also accredited with:

IFIP (Imported Foods Inspection Program)

What sets Magellan apart?

Our comprehensive customs brokerage service includes:


Accurate rating of duties and taxes ensured by our experienced customs agents.


Tariff concession applications and tariff advice.


Advice on quarantine regulations specific to your cargo.


Advice on international trade matters from export grants to quarantine, packaging requirements, GST deferral and everything in between.


Preparation of international trade documentation to streamline the customs clearance process.


Coordination of trucking/cartage, cargo insurance, warehousing and customs bonds to provide you with end-to-end customs clearance services.

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Customs Brokerage & Compliance-img

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Helpful Resources

How to Avoid Customs Delays

Find out how to avoid delays with the Australian Border Force by understanding what is clearly required.


Find out answers to all your common questions here.

Glossary of Terms

View our Glossary of Terms.


View the latest International Commercial Terms.


Get in touch with us today

Memberships & Accreditations

Magellan is proud to support

Magellan is proud to support

Frequently asked questions

Customs brokerage refers to the professional service provided by experts who facilitate the import and export of goods by ensuring compliance with customs regulations and handling the necessary paperwork and procedures. Customs brokers act as intermediaries between businesses or individuals and customs authorities, streamlining the clearance process for shipments and ensuring that all regulatory requirements are met.

Engaging a customs broker is essential for navigating the complex landscape of customs regulations. Custom brokers possess in-depth knowledge of import and export laws, documentation requirements, and tariff classifications. By utilising our services, you can ensure the smooth and efficient movement of goods across borders, minimising the risk of delays, errors, or penalties associated with non-compliance.

Customs brokers can help you save time and money by expediting the customs clearance process and avoiding costly mistakes. Their expertise allows for swift and accurate completion of documentation, reducing the risk of customs-related delays. Additionally, customs brokers can provide guidance on cost-effective shipping methods, tariff classifications, and duty rates, optimising your supply chain and minimising financial impacts.

The primary role of a customs broker is to ensure compliance with customs regulations. They stay abreast of ever-changing laws and requirements, assisting clients in preparing accurate documentation, tariff classifications, and meeting all other regulatory obligations. By leveraging their knowledge, customs brokers help clients avoid compliance issues and associated penalties.

To facilitate the customs clearance process, you will typically need to provide your customs broker with documents such as commercial invoices, packing lists, bills of lading, and any relevant certificates. Additionally, information about the nature of the goods, their origin, and their intended use is crucial for accurate customs declarations.

The duration of the customs clearance process can vary depending on factors such as the type of goods, their origin, and compliance with regulations. A skilled customs broker can expedite the process, ensuring that all necessary documentation is in order and assisting in resolving any issues promptly. Efficient customs clearance leads to quicker transportation and delivery of goods.

Non-compliance with customs regulations can result in various risks and penalties, including shipment delays, fines, and even the seizure of goods. Customs brokers play a vital role in helping to avoid such consequences by ensuring that all aspects of the import or export process adhere to relevant laws and regulations.

Yes, customs brokers can assist you in navigating tariff concessions and duty rates. They have knowledge of the customs tariff schedule and can help you determine the correct classification for your goods, ensuring that you take advantage of any applicable concessions or reduced duty rates.

Customs brokers are well-versed in quarantine regulations and can guide you on meeting the necessary requirements. They assist in providing the required documentation, declarations, and inspections to ensure that your shipments comply with quarantine regulations and avoid any associated risks or delays.

Customs clearance is typically performed by licensed customs brokers or customs clearance agents. These professionals have the expertise to navigate the customs process, ensuring that goods are cleared for entry or exit in compliance with all relevant regulations.

To obtain customs clearance in Australia, you can engage the services of a licensed customs broker. Provide them with the necessary documents and information related to your shipment, and they will handle the customs clearance process on your behalf. This ensures a smooth and compliant entry or exit of goods through Australian customs.


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