Client services gets a professional development boost

In Customer Service Posted December 12, 2019 at 9:42 am
By David Thatcher

Client Services Professional Development

Congratulations to our Client Services Manager Bree Watson on successfully completing the Success Strategies for Leaders and Supervisors course. Leadership Management Australia runs the course and those who complete it receive a Certificate III in Business.

An intense 28 weeks of classes and 12 modules covers team performance, leadership, workplace learning, communication, continuous improvement and innovation. At the end of the course, candidates deliver a presentation and a team improvement performance plan.  Consequently, Bree and her Client Services team are feeling inspired and motivated just in time to take on what is shaping up to be a busy 2020. Well done Bree!

Magellan emphasises professional development. From our perspective, we see tangible benefits in the form of enhanced time management and delegation skills. Similarly, a focus on high payoff activities and general well-rounding of management skills improve the efficiencies of our teams.


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