Skip to Content

About: Chris Barbour

Recent Posts by Chris Barbour

Exports – not as easy as imports in reverse

Over the last 19 years Magellan has built its reputation on handling large volumes of import cargo into Australia for our customers across a variety of industries, but especially fashion, textiles and other retail. What you may not be aware of is that exports is also central to our offer (and growing). Our exports team has considerable experience in Australia’s core export markets, including commodities and agriculture.

Whether it’s 2 small parcels, or 20 containers of cargo to be shipped, Magellan can advise on the most cost effective solution, as well as the benefits and drawbacks of different shipping methods.

Magellan currently exports cargo via courier and consolidated airfreight, as well as less than (LCLs) and full container loads (FCLs), on a regular basis, to destinations including UK, USA, Asia, and New Zealand. In fact, through our strategic alliances with overseas agents, we can service the vast majority of major cities worldwide.

If you are shipping to New Zealand, our Auckland office provides the opportunity for Magellan to directly monitor the door to door movement of your product. If your cargo is bound for another destination outside of Australasia, Magellan will work with our network of trusted agents to ensure your cargo is handled with the utmost care, avoids all non-mandatory delays, and meets the requirements of all local authorities at destination.

We can also guide you through the various documentation needed to ensure the export process runs smoothly. To start with our easy to use Shipping Letter of Instruction (SLI) can be downloaded from the resources section of the Magellan website (under Shipping and Customs forms).

Some countries are easier to trade with than others. For example, USA has strict pre-reporting requirements known as ISF / AMS filing. Magellan can guide you through this process to ensure minimal impact on your business, as well as advise what will be required to satisfy other government departments e.g. Food and Drug Administration (FDA).

The Magellan export specialists are waiting for your call, and looking forward to assisting you with your export shipments. Get it touch with us via or 1300 651 888.

0 Continue Reading →

Damaged cargo? 4 tips to avoid it

Magellan’s number one priority is to ensure that your cargo arrives at its final destination in full, on time, and importantly, undamaged. Although we select our airlines, shipping lines and sub-contractors carefully based on their ability to ensure this, the reality is that cargo will occasionally be damaged or pilfered in transit.

The following 4 important points will help you minimize any potential loss if something does go wrong.

1. Prevention is always the best cure.

Discussions with your manufacturer regarding suitable packaging ahead of shipping will be well worthwhile. If your product or brand has appeal for the general public, we recommend that the outer packaging does not identify the contents.

2. Check your cargo for signs of damage or loss;

immediately upon receipt of any consignment,  and note any discrepancies on the delivery paperwork. It is also important to notify your freight provider as soon as possible. This will provide the best chance of determining when and where the damage has occurred, and will also enable the claims process to begin. Your Magellan representative will report back to you throughout the investigation, and depending on their findings, will also guide you through the claims process.

3. The legal side of freight forwarding is complicated;

involving agency agreements, principals, liability limitations, terms & conditions and international conventions, etc…It is important to note that airlines, shipping lines and road transport operators operate under limited or nil legal liability. Because of this Magellan thoroughly recommends all importers & exporters arrange suitable marine insurance which will provide compensation in a relatively short timeframe for any damage or loss. Due to Australia insurance regulations, Magellan is unable provide advice directly relating to any insurance arrangement, but we can provide a referral to our preferred marine insurance provider, and facilitate either per shipment insurance or annual coverage. Detail can be found at

4. Magellan can also provide advice on incoterms;

which will stipulate the point at which the risk and responsibility transfers from the seller to the buyer; an important point to consider when placing your order with the supplier or manufacturer. We can also provide information on the risks involved with international shipping and what can be done to mitigate those risks. Depending on when and from where your cargo departs, the risks can be greater than normal e.g. water damage due to local monsoon season.

Contact Magellan today for further information on how we can protect your cargo based on your unique supply chain requirements via email or 1300 651 888.

0 Continue Reading →


Recent Comments by Chris Barbour

    No comments by Chris Barbour