Commitment, Flexibility, Communication & On-going Training
Building a core team of Customs Brokers and Freight Forwarding professionals requires a commitment to open communication, flexibility of action and on-going training.
That’s why Magellan focuses on five key areas of operational excellence:
- 1. Management commitment and flexibility
Staff have easy access to top management and all major decisions are made locally. That means Magellan staff can honour their commitment to getting client cargoes delivered on-time – even if that means bending the general rules a little to accommodate client needs. Learn more Magellan’s values and ethos. (link to Points of Difference)
- 2. Our commitment to availability and responsibility
A client service charter outlines the policies and principles Magellan staff follow to meet and exceed client expectations in the areas of sales, customer service, operations and customs clearance. Read our more about our customer service commitments. (link to Points of Difference)
- 3. Timely communication of accurate information
Magellan clients receive accurate information that allows them to plan and make commitments based on the delivery of their cargoes. These timely and effective communications result from the strong and mutually beneficial relationships we have developed with our international alliance partners. Understand how Magellan maintain exceptional lines of communication. (link to Points of Difference)
- 4. Specialists in the Chinese Market
Many years of hands-on experience have enabled us to develop solid and exclusive relationships with Chinese agencies. Our agreed focus is mutual benefits for shipper and consignee. These reliable alliances mean we can offer our clients greater control and increased services. See what a difference Magellan can make to your business. (link to Points of Difference)
- 5. Experts in Textile, Clothing & Footwear (TCF)
For importers of Textiles, Clothing and Footwear, timing is pivotal to delivering their goods in line with seasonal deadlines. Magellan’s customer services staff are committed to delivering goods on time and on budget. They are supported by internal and external training opportunities. Know how Magellan can support your importing activities. (link to Points of Difference)
Interested in working with an effective and cohesive team?
Perhaps you’ve got the passion and commitment to become part of one of Australia’s premier freight forwarding companies. To join the Magellan team, you’ll need to bring:
- Great communication skills
- Passion
- Commitment to getting the job done
- Exceptional customer service skills
- Willingness to continue training and developing
- Sense of humour
- Expertise and appropriate qualifications in your area of interest
Contact Magellan
If you would like to submit your resume, or learn more about Magellan, please contact David Thatcher on info@maglog.com.au.
For exceptional communicators committed to service excellence call the experts in freight forwarding and customs clearance: Magellan Logistics
International Callers please call: +61 3 8318 9600
Callers within Australia please call: 1300 651 888
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